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Frequently Asked Questions

Frequently Asked Questions

【Others】
Can I use a card?
Unfortunately, it is only cash settlement.
plan on the plan, please use advance payment at reservation.
【Bathing / Baths】
Is the bath at Iwamura Sanso a hot spring?
The bathroom of the hotel is not a natural hot spring but a Radium Hot Springs.
It is said that it promotes metabolism, it has an effect on …Continue reading
【Bathing / Baths】
When is the public bath open?
You can use it anytime during your stay.
Please enjoy yourself at ease.
【Hotel / Guest rooms】
Is the Internet connected?
You cannot connect in your room, but you can use it in the lobby.
【Hotel / Guest rooms】
Please let me know the amenity items in the room
Yukata, haori (winter season), bath towels, face towels, and toothbrushes are available.
【Hotel / Guest rooms】
Do you have a refrigerator?
There is no refrigerator in the room, but you can keep it at the front desk and refrigerate or freeze it.
【Meals / Restaurants / Bars】
What time can I dine?
Meal start time is from 18:00 to 19:00.
Guests using dinner, please check in by the start of dinner.
【Use with children】
What is the kids menu like?
We prepare "Sengoku Dishes for Children" for elementary school children's and infants.
Please enjoy charcoal grilled dishes with adults.
【Access / Parking】
Is there a parking lot? Is there a charge?
About 20 or more ordinary passenger cars can be used free of charge.
Even before check-in, if you call the front desk, you can park your car…Continue reading
【Access / Parking】
Where is the nearest station? Is there a shuttle?
Free pick-up and Akechi railroad "Iwamura" Station is possible.
Please contact the arrival and departure time in advance.
【Information on surrounding area】
Is there a convenience store nearby?
There are LAWSON and Daily YAMAZAKI along the national highway for about 5 minutes by car.
【Banquet rooms / Conference rooms】
Is there a meeting room?
There is a multi-purpose hall of about 73 square meters that can be used for conference rooms, dance halls, etc.
Please contact us in advanc…Continue reading
【Hotel facilities / Equipment】
Can you arrange a massage?
If you can make a reservation earlier, you can arrange it.
【Others】
How much is the cancellation fee?
Cancellation fee will be charged as follows.
On the day of arrival: 100% of the accommodation fee
The previous day　:　50% of room rate　
From …Continue reading