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  2. Frequently Asked Questions

Frequently Asked Questions

  • Can I use a card?

    Unfortunately, it is only cash settlement.
    plan on the plan, please use advance payment at reservation.
  • Is the bath at Iwamura Sanso a hot spring?

    The bathroom of the hotel is not a natural hot spring but a Radium Hot Springs.
    It is said that it promotes metabolism, it has an effect on Continue reading
  • When is the public bath open?

    You can use it anytime during your stay.
    Please enjoy yourself at ease.
  • Is the Internet connected?

    You cannot connect in your room, but you can use it in the lobby.
  • Please let me know the amenity items in the room

    Yukata, haori (winter season), bath towels, face towels, and toothbrushes are available.
  • Do you have a refrigerator?

    There is no refrigerator in the room, but you can keep it at the front desk and refrigerate or freeze it.
  • What time can I dine?

    Meal start time is from 18:00 to 19:00.
    Guests using dinner, please check in by the start of dinner.
  • What is the kids menu like?

    We prepare "Sengoku Dishes for Children" for elementary school children's and infants.
    Please enjoy charcoal grilled dishes with adults.
  • Is there a parking lot? Is there a charge?

    About 20 or more ordinary passenger cars can be used free of charge.
    Even before check-in, if you call the front desk, you can park your carContinue reading
  • Where is the nearest station? Is there a shuttle?

    Free pick-up and Akechi railroad "Iwamura" Station is possible.
    Please contact the arrival and departure time in advance.
  • Is there a convenience store nearby?

    There are LAWSON and Daily YAMAZAKI along the national highway for about 5 minutes by car.
  • Is there a meeting room?

    There is a multi-purpose hall of about 73 square meters that can be used for conference rooms, dance halls, etc.
    Please contact us in advancContinue reading
  • Can you arrange a massage?

    If you can make a reservation earlier, you can arrange it.
  • How much is the cancellation fee?

    Cancellation fee will be charged as follows.
    On the day of arrival: 100% of the accommodation fee
    The previous day : 50% of room rate 
    From Continue reading

Reserve·Contact us

Please feel free to contact us if you have any questions.


You can contact us by phone from 9:00 am to 8:00 pm