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Frequently Asked Questions

Frequently Asked Questions

【Others】
Can I use a card?
Unfortunately, it is only cash settlement.
plan on the plan, please use advance payment at reservation.
【Bathing / Baths】
Is the bath in Iwamura Sanso hot spring?
The bathroom of the hotel is not a natural hot spring but a Radium Hot Springs.
It is said that it promotes metabolism, it has an effect on …Continue reading
【Bathing / Baths】
When is the use time of the public bath?
You can use it anytime during your stay.
Please enjoy yourself at ease.
【Hotel / Guest rooms】
Is the Internet connected?
It is not possible to connect in the room, but you can use it in the lobby.
【Hotel / Guest rooms】
Please let me know the amenity items in the room
Yukata robes, haori (winter season), bath towels, face towels and toothbrushes are available.
【Hotel / Guest rooms】
Is there a refrigerator?
There is no refrigerator in the room, but you can store it in the front desk and refrigerate, frozen is possible.
【Meals / Restaurants / Bars】
What time can I dine?
The meal start time is from 18 o'clock to 19 o'clock.
Guests using dinner, please check in by the start of dinner.
【Use with children】
What is the contents of the kids menu?
We prepare "Sengoku Dishes for Children" for elementary school children's and infants.
Please enjoy charcoal grilled dishes with adults.
【Access / Parking】
Is there a parking lot? Is there a charge?
About 20 ordinary passenger cars, you can use it for free.
Even before check-in, you can park your car in the parking lot of this facility a…Continue reading
【Access / Parking】
Where is the nearest station? Is there a shuttle?
Free pick-up and Akechi railroad "Iwamura" Station is possible.
Please contact the arrival and departure time in advance.
【Information on surrounding area】
Is there a convenience store near the hotel?
There are LAWSON and Daily YAMAZAKI along the national road about 5 minutes by car.
【Banquet rooms / Conference rooms】
Is there a meeting room?
There are multipurpose halls of 72 square meters which can be used for conference rooms, dance halls, etc.
Please contact us in advance.
【Hotel facilities / Equipment】
Can I arrange a massage?
If you can make a reservation earlier, you can arrange it.
【Others】
How much is the cancellation fee?
Cancellation fee will be charged as follows.
On the day of arrival: 100% of the accommodation fee
The previous day: 50% of the room charge
3…Continue reading